Privacy Policy

We collect information you provide directly to us, including:

• Account information (name, email, company, phone number)
• Payment information (processed securely through Stripe)
• Voice agent configurations and test scenarios
• API usage and test results
• Communications with our support team

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send transaction notifications
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns and trends
• Detect, investigate, and prevent security incidents
• Comply with legal obligations

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• SOC 2 Type II compliance (in progress)

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Test data and recordings are automatically deleted after 90 days unless you choose to retain them longer.

We work with trusted third-party services to provide our platform:

• Stripe: Payment processing
• Supabase: Database and authentication
• Vercel: Application hosting
• Twilio: Voice communications
• Hume AI: Voice analysis

These services have their own privacy policies and we encourage you to review them.

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@audn.ai

We use essential cookies to maintain your session and preferences. We do not use tracking or advertising cookies. You can control cookies through your browser settings.

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable law.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

If you have questions about this privacy policy, please contact us at: